This website is operated by Luminora ~ part of Floenk. Throughout the site, the terms "we", "us", and "our" refer to Luminora. Luminora provides this website, including all information, tools, and services available on this site, to you, the user, provided that you agree to all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including the additional terms and policies referenced herein and/or available via a hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before you open or use our website. By visiting or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current store are also subject to the Terms of Service. You can view the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ARTICLE 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside, or that you are at least the age of majority in the state or province where you reside and that you have given us permission to allow your minor family members to use this site.
You may not use our products for any illegal or unauthorized purpose and you may not violate any laws in your jurisdiction while using the service (including, but not limited to, copyright laws).
You may not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in the immediate termination of your Services.

ARTICLE 2 - GENERAL TERMS
We reserve the right to refuse Service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided without our express written permission.
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is intended solely for general information and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more current information sources. Reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is necessarily not current and is provided solely for reference. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.
We are not liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES 
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and can only be returned or exchanged in accordance with our Refund Policy.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we change or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided with the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases you make in our store. You agree to update your account and other information, including your email address and credit card numbers and expiration dates, promptly so that we can complete your transactions and contact you as needed.

For more details, please see our Refund Policy.

SECTION 7 - OPTIONAL RESOURCES
We can provide you access to third-party resources over which we have no control or input.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability arising from or related to your use of optional third-party tools.
Your use of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and agree to the terms on which tools are provided by the relevant third party(ies).
We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for materials or websites of third parties, or for any other materials, products, or services of third parties.
We are not liable for any damage or injury related to the purchase or use of goods, services, resources, content, or any other transactions in connection with third-party websites. Carefully review the policies and practices of the third party and ensure that you understand them before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us certain specific submissions (for example, entries for contests) at our request or, without a request from us, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively "comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium the comments you send us at any time, without limitation. We are not obligated (1) to keep comments confidential; (2) to pay a compensation for comments; or (3) to respond to comments.
We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that infringes the intellectual property of a party or these Terms of Service.
You agree that your comments do not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person or entity other than yourself, or mislead us or third parties regarding the origin of your comments. You are solely responsible for all comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION
Your provision of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on a related website is incorrect at any time without prior notice (even after you have submitted your order).
We have no obligation to update, modify, or clarify information in the Service or on a related website, including but not limited to pricing information, except as required by law. No indicated update or refresh date applied to the Service or on a related website should be taken to indicate that all information in the Service or on a related website has been changed or updated.

SECTION 12 - PROHIBITED USE
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to solicit others to perform illegal acts or participate in them; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service or of a related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or free from errors.
We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that we may remove the Service indefinitely from time to time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and Services provided to you through the Service are (unless expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranty, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Floenk, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any product obtained through the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Floenk and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 - SEVERABILITY
In the event that any provision of these Terms of Service is deemed unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, with such determination not affecting the validity and enforceability of the remaining provisions.

ARTICLE 16 - TERMINATION
The obligations and liabilities of the parties that arose prior to the termination date shall survive termination of this agreement for all purposes.
These Terms of Service are in effect unless and until they are terminated by you or us. You may terminate these Terms of Use at any time by letting us know that you no longer wish to use our Services, or when you cease using our site.
If, in our sole discretion, you fail to comply, or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

ARTICLE 17 - ENTIRE AGREEMENT
The failure to exercise or enforce any right or provision of these Terms of Service by us shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operational rules that we have posted on this site or regarding the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms of Service).
Ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

ARTICLE 18 - APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Dutch law.

ARTICLE 19 - CHANGES TO THE TERMS OF SERVICE
You can view the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after the posting of changes to these Terms of Use constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via
info@luminora.nl

Our contact details are listed below:
Luminora ~ part of Floenk
info@luminora.nl
+31 6 23204202
Chamber of Commerce: 89105443
VAT: NL004694671B70

Address details:
Torenlaan 5B 
1402 AT BUSSUM 
Netherlands